Privacy Policy

Privacy Policy for www.velvetupholstery.eu

Effective Date: 01/01/2024

At Velvet Upholstery, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect when you use our website www.velvetupholstery.eu, including our online shop, how we use and safeguard that information, and your choices regarding your personal information. By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

  1. Information We Collect:

    • Personal Information: When you visit our website or make a purchase from our online shop, we may collect personal information such as your name, email address, phone number, postal address, and payment information if you provide it voluntarily during the checkout process.

    • Usage Information: We may also collect non-personal information about how you interact with our website and online shop, including your IP address, browser type, operating system, and browsing behaviour using cookies and similar technologies.

  2. How We Use Your Information:

    • We use the personal information you provide to process your orders, fulfil your purchases, and provide you with customer support related to your transactions.

    • Your payment information is securely processed by our trusted payment service providers, and we do not store or have access to your full payment details.

    • We may use your email address to send you order confirmations, shipping notifications, and updates about your purchases.

  3. Information Sharing and Disclosure:

    • We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

    • We may share your information with trusted third-party service providers who assist us in processing payments, fulfilling orders, or providing other services related to our online shop, provided that they agree to keep your information confidential.

  4. Data Security:

    • We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction during online transactions.

    • Your payment information is encrypted using secure socket layer technology (SSL) and stored with strong encryption.

  5. Your Choices:

    • You may choose not to provide us with certain personal information, although this may limit your ability to make purchases from our online shop or access certain features of our website.

    • You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.

  6. Third-Party Links:

    • Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
  7. Children’s Privacy:
    • Our website and online shop are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

  9. Changes to this Privacy Policy:

    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page with a new effective date.

  10. Contact Us:

    • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using our contact us page.

By using our website and online shop, you acknowledge that you have read and understand this Privacy Policy and agree to its terms and conditions.